Monday, August 12, 2019

Upgradus launched in Asia But Does It Work ?

What if there was an option to upgrade your Hotel room stay at a heavily discounted rate ? Well with the launch of this new service in Asia called Upgradus ... You may actually get a fabulous suite at a fraction of its original cost.

Designed to act as the communicator between the customer and hotel, Upgradus is a free online service that allows hotel stayers, at any hotel in the world, to show an interest in an upgraded room at a heavily discounted rate.

The service allows hotels to offer upgrades direct to their guests in advance, during the ‘silent period’ between booking and arrival. This allows the customer to spend time on a full consideration of the offer in private, without the embarrassment of a public discussion at check-in. Think of it like  the Optiontown service offered by some airlines but for hotel rooms.

Customers simply log on, type in where and when they are staying and then Upgradus gets to work. It contacts the hotel, lets them know a customer is interested, and if the hotel wants to offer a heavily discounted upgrade just before the stay because the room is still empty, they can. The customer can then choose to accept or decline the offer before they arrive, paying at the hotel as normal, so the process remains the same and everyone is happy.

Now the question is does it really work? and will the offer prices be worth it to the customer? Well the boss RD really loves his stay-cations in Kuala Lumpur,  And has graciously volunteered to test the service by booking a night stay at Le Méridien KL via the Marriott bonvoy app.

Here's how the Upgradus dashboard looks like, the Email address and booking dates have been blocked out for privacy. Now lets see if we get an offer! Also do note that Upgradus does not seem to have an app in the Malaysian Apple app store or Google Play.

Update: 20th September there was no response from the system, before or after the planed stay. maybe its not up and fully running in KL yet... Emm

For information the service visit